Product Support

Simply go to Where to buy and type in your post code to find your nearest Vintec retailer

The Vintec Customer Care Team are available five days a week. Monday-Friday 9am-5pm.

Simply go to User Manuals and type in your model number to download the relevant user manual.

Simply use our Buying Guide to help you in your selections

The Vintec Club is a private club for owners of Vintec wine cellars and appliances, offering exclusive benefits around wine. It's also a broader community for all wine lovers who enjoy learning and connecting with other like-minded wine lovers. Joining the club as a 'Guest' is free. To become a 'Member', you need to own and register a Vintec wince cellar or beverage centre.

Simply go to Download Brochures to get our latest brochure with full product details and installation dimensions etc

We have qualified factory technicians available to assist with the repair of your appliance. To make enquiries on service and repair call Vintec Customer Care on 0800 436 245 or contact us and we will be glad to assist you.

We have qualified factory technicians available to assist with the repair of your appliance. To make enquiries on service and repair call Vintec Customer Care on 0800 436 245 or contact us and we will be glad to assist you.

Please call Vintec Customer Care on 0800 436 245 or contact us and we will be glad to assist you. For more information on warranty Click here.

Please refer to your user manual for details on what the error message means, or contact Vintec Customer Care on 0800 436 245 and we will be glad to assist you with information about what the error message means.

Please call Vintec Customer Care on 0800 436 245 or contact us and we will be glad to assist you.

Please call Vintec Customer Care on 0800 436 245 or contact us and we will be glad to assist you.

The units are very well insulated and the thermal mass of the wine can maintain the temperature for hours before there is any change in the wine temperature itself. It is advisable not to open the doors during the outage. Once the power is restored, electronically-controlled cabinets may revert to the factory setting, generally 12 deg C which is an appropriate temperature for cellaring. Please reset if necessary.