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Frequently Asked Questions
See our frequently asked questions for all you need to know about the use, maintenance and care of your Vintec appliances.
- Where can I buy Vintec Appliances?
- What are the opening times for the Vintec Customer Care Support team?
- Where can I get a copy of the user manual?
- I need help selecting the best appliance?
- What is the Vintec Club?
- Where can I get a copy of a brochure?
- My appliance is not working, how do I get it fixed?
- My appliance is not working, how do I get it fixed?
- Where do I go for warranty queries?
- What does it mean if I have an error code on my display of my appliance?
- Where can I buy accessories for my appliance?
- Where can I buy spare parts for my appliance?
Warranty Information
See what is covered in your appliance warranty and make sure you're covered.
OENO App
OENO by Vintec is your virtual cellar management app and personal sommelier developed by Vintec and powered by Vivino.
Buying Guide
For the latest updates, warranty details and more, register your appliance today.
Contact Us
Our Customer Care team is available 5 days a week
MON to FRI 9AM - 5PM NZDT
MON to FRI 9AM - 5PM NZDT
Service And Repair
Reliable and professional service by fully qualified Vintec approved technicians.