Frequently Asked Questions

Simply go to Where to buy and type in your post code to find your nearest Vintec retailer.

The Vintec Customer Care Team are available 5 days a week. Monday-Friday 8am-6pm. All times are Eastern Standard Time.

Simply go to User Manuals and type in your model number to download the relevant user manual.

Simply use our Buying Guide to help you in your selections

The Vintec Club is a private club for owners of Vintec wine cellars and appliances, offering exclusive benefits around wine. It's also a broader community for all wine lovers who enjoy learning and connecting with other like-minded wine lovers. Joining the club as a 'Guest' is free. To become a 'Member', you need to own and register a Vintec wince cellar or beverage centre.

We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call Vintec Customer Care on 1800 666 778 or contact us and we will be glad to assist you.