Product Support

Vintec offers a wide range of wine cabinets and cellars. Learn about the difference between a wine cabinet Vs a wine fridge here.

The Vintec Customer Care Team are available 5 days a week. Monday-Friday 8am-6pm. All times are Eastern Standard Time.

Simply go to User Manuals and type in your model number to download the relevant user manual.

Please refer to your user manual for details on what the error message means, or contact Vintec Customer Care on 1800 666 778 and we will be glad to assist you with information about what the error message means.

The Vintec Club is a private club for owners of Vintec wine cellars and appliances, offering exclusive benefits around wine. It's also a broader community for all wine lovers who enjoy learning and connecting with other like-minded wine lovers. Joining the club as a 'Guest' is free. To become a 'Member', you need to own and register a Vintec wince cellar or beverage centre.

Simply use our Buying Guide to help you in your selections

You can amend your service booking details online, simply select 'Manage my Booking'. Alternatively, call Vintec Customer Care on 1800 666 778 or contact us and we will be glad to assist you.

We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call Vintec Customer Care on 1800 666 778 or contact us and we will be glad to assist you.

Simply go to Where to buy and type in your post code to find your nearest Vintec retailer.

Please call Vintec Customer Care on 1800 666 778 or contact us and we will be glad to assist you. For more information on warranty Click here.